FAQ
What specific dolls do your pieces fit?
All our fashions are sorted into categories, 11.5" Fashion Dolls and 12" Fashion Dolls, the former referring to dolls such as Barbie from Mattel and the latter being dolls such as Fashion Royalty from Integrity Toys. Besides these two dolls/brands, many of our clothes do fit other dolls/brands. If we have tested and know 100% for sure that the pieces work for a specific brand, it will be listed in the product description and will be added to it's own collection. Our fashions are tailored for specific dolls/ doll bodies, but they are still very versatile.
Are these the same fashions we can find on Amazon and AliExpress?
No. Our supplier has their own seamstresses based both here in the US as well as overseas. Our pieces are finished, some are even lined, the stitching is fantastic, and the hook and loop closures are sewn on correctly, which isn't the case with most of the vendors on Amazon and AliExpress.
Are your pieces snap closure or hook and loop?
Some pieces are snap, some are hook and loop. You can find those details in the description on the product page.
You don't accept returns, what if I receive my order and there's something wrong with it?
Our pieces are handmade, hand- beaded, etc, that being said, there is bound to be some human error. If you're completely dissatisfied with your purchase, please contact us at support@risedollboutique.com and we will work out a solution together. Our customers are our highest priority.
*All pieces are thoroughly inspected for quality, in some cases there may be a small defect. If the defect we find is something that we would be comfortable purchasing ourselves, we will still list it. These listings will note the defect and include photos of said defect. All pieces are brand new, they go from the seamstresses, to the supplier who is not a collector and therefore does not do any testing, then to us. We test and photograph every piece we receive and list.
If you have any other questions or concerns, please reach out to support@risedollboutique.com, or the support chat in the bottom right of the screen.